You can chose to opt for a 24 hours express delivery, anytime between Monday to Friday (there are no deliviers on Saturdays, Sundays and public holidays), for any order placed and confirmed before 11am the previous day. This is applicable in mainland France (excluding Corsica) and Monaco (for some coastal islands, delivery is guaranteed two days later).
1 case of 6 bottles : 18,80 EUROS VAT included 2 cases of 6 bottles : 29,80 EUROS VAT included 3 cases of 6 bottles : 40,90 EUROS VAT included 4 cases of 6 bottles : 51,00 EUROS VAT included A maximum of 24 bottles per delivery
Throughout transport, goods are covered by us in mainland France and are handled at our own risk. Upon payment of order, our deliveries are carried our within a maximum period of three weeks.
However, if after 7 days, except in cases of force majeure, the goods have still not been delivered, the customer is entitled to terminate the contract by sending us a letter by recorded delivery with ackonwledgment of receipt. The customer will have their payment restituted no later than 14 days to the exclusion of any other compensation, damages and interests due.
In the event that inaccurate information has been provided by the client, Wine Palace Monte-Carlo will not be held responsible for the failure to deliver goods in time and at the given address.
Upon receipt of goods, it is up to the recipient to verify the condition of the goods. In the event of breakage, damage or goods missing, following 48 hours of receipt, the recipent must mention any necessary findings on the waybill and send a registered letter with ackonwledgment of receipt to the carrier and a copy sent to the seller so as to be within their rights.
In the particular instance whereby the client is committed to collect their merchandise by themselves, and failing to do so within a maximum period of 2 months following its availability, Wine Palace Monte-Carlo will be entitled to charge additional storage fees, at a rate of 12 Euros VAT included, per case and per month delayed.